Ordering and Shipping:
If an order is placed on Friday, Saturday, or Sunday, it will most likely ship the following Monday. Orders placed late Thursdays may not ship until the following Monday. Standard shipping proceed time is 24-48 hours for most orders. Online orders are limited to $500.00 USD and 30lbs; please contact us for direct invoicing and shipping cost calculations involving orders exceeding these limits. If you have a UPS OR Fed-Ex account to ship against contact us for direct invoicing. For small orders, we do not have order minimums.
Standard shipping for domestic and international orders is through USPS, Fed-Ex, or “Postal” Priority Mail. Rates are applied to the total cost of the shipment. Estimates are given below:
Rates for domestic order shipping cost, actual calculations are given at check out:
- $1.00 to $15.00 = $9.50 shipping
- $15.01 to $30.00 = $16.50 shipping
- $30.01 to $75.00 = $22.50 shipping
- $75.01 to $150.00 = $27.50 shipping
- $150.01 to $500.00 = $35.50 shipping
Rates for international order shipping cost, actual calculations are given at check out:
- $1.00 to $15.00 = $35.00 shipping
- $15.01 to $30.00 = $45.00 shipping
- $30.01 to $75.00 = $65.00 shipping
- $75.01 to $150.00 = $75.00 shipping
- $150.01 to $500.00 = $85.00 shipping
All orders FOB Troy, Michigan area unless others wise stated. Sales tax is applicable to MI orders. For foreign orders we do not provide “gift invoice” for customs purposes.
For international orders, the buyer is responsible for any customs taxes, tariffs, duties, or other costs. When delivered, the delivery person may require an additional payment or you may be billed. This amount due is the duties and/or customs brokerage fee, not a shipping charge. Please check your local rules and regulations prior to ordering for the amount of these charges. In various countries, import taxes can be very high, as much as several times the order value. After your order has shipped, if you refuse to pay the duties/taxes, or refuse delivery of your shipment, your government will keep the package. It will not be returned to us and you will not receive any refund of any kind.
Domestic and International shipping rates and terms are subject to change without notice. Prop and Scenery Lights, LLC reserves the right to decline orders. Orders may be shipped signature required.
Terms and Conditions:
Paypal, Visa, American Express, MasterCard, and Discover are the preferred method of payment, but net 30 terms are available for Fortune 500 companies on all orders up to $1,500 USD per order. Net 30 terms are also available to publicly traded companies on the New York Stock Exchange for orders up to $1,000 USD per order (subject to credit approval). All orders with Net 30 terms must be placed on a corporate PO. All other companies or state and local government agencies must pay by credit card or Paypal.
Unused items sold domestically may be returned. For foreign orders, there are no returns. There is a 20% restocking charge on any returns. PSL is not responsible for the original shipping cost or the cost to return items. Contact PSL for an RMA (Return Material Authorization) number. After an RMA has been issued, PSL will refund the customer through PayPal after tracking and carrier information for the return shipment is provided. PSL does not rent items.
Prop and Scenery Lights, LLC attempts to display as accurately as possible the colors of the products shown on the site. However, because the colors you see will depend on many factors, including your monitor or printer, Prop and Scenery Lights, LLC cannot guarantee that the color you see matches the product color.
Technical Assistance and Applications Engineering
Prop and Scenery Lights, LLC offers its technical assistance and applications engineering solely as a convenience to Prop and Scenery Lights, LLC customers. Prop and Scenery Lights, LLC technical assistance and applications engineering personnel strive to provide useful information regarding the products. Prop and Scenery Lights, LLC does not guarantee that any information or recommendation provided is accurate, complete, or correct, and Prop and Scenery Lights, LLC shall have no responsibility or liability whatsoever in connection with any information or recommendation provided, or your reliance on such information or recommendation. You are solely responsible for analyzing and determining the appropriateness of any information or recommendation provided by Prop and Scenery Ligths, LLC technical assistance and applications engineering personnel, and any reliance on such information or recommendation is at your sole risk and discretion.
Specification Sheets and Application Notes
The “Typical” and “Reference” parameters which may be provided in Prop and Scenery Lights, LLC specification sheets and or application notes can and do vary in different applications and actual performance may vary over time. All operating parameters, including “Typical” (Typ.) and “Reference” (Ref.) must be validated for each customer application by customer’s technical experts. Using electronic components or devices continuously under heavy loads (such as the application of high temperature, humidity, current, voltage, and the significant changes in temperature, etc.) may cause electronic components or devices to decrease in reliability, significantly, even if the operating conditions are within the specification sheet or application note ratings.
Buyers in California:
We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information. This policy was created in September 2015 and revised July 2017.
EVERY EFFORT HAS BEEN MADE TO PROVIDE OUR CUSTOMERS WITH THE MOST ACCURATE INFORMATION POSSIBLE; HOWEVER, THIS SITE IS PROVIDED BY PROPSCENERYLIGHTS.COM (PROP AND SCENERY LIGHTS, LLC) ON AN “AS IS” BASIS. ERRORS ARE SUBJECT TO CORRECTION. PRICING AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.